Nicholas Murdock
nick@nickmurdock.net / Daytona Beach, FL 32114
Education
Walsh College Troy, MI
Bachelor of Science - Information Technology - Completed September 2021
Networking
Windows, OSX, Kali Linux, IOS, Android
Web Design (HTML, PHP, Javascript) and Software Development (Python)
Cybersecurity (System hardening, Penetration Testing)
Projects - Walsh College
Capstone Research - Ransomware’s Threat to the IOT
Researched the impact of Ransomware to the IOT
Presented that Ransomware presents a notable threat to the IOT
Blue Team Cyber Security Group Project — Defend Windows XP Virtual Machines from Attackers
Used settings within Windows XP to set up defenses and remove threats/vulnerabilities against the system
Red Team Cyber Security Group Project — Attack Windows XP Virtual Machines from Attackers
Used Kali Linux to find vulnerabilities and use those vulnerabilities to gain access to a set of five virtual Windows XP machines with various levels of security
Work Experience
Flagler County Government October 2022 — Present
IT Support Specialist II
Managed users via Active Directory
Utilized Track-It! ticketing system to track, document, and follow through with tickets
Assisted the Sheriff's Office and County in various software and hardware issues. Reassigning tickets where needed
The Tech Bench of Birmingham January 2022 — October 2022
IT Support Specialist/Technician
Diagnose, troubleshoot and resolve a range of software, hardware and connectivity issues
Utilized Kaseya BMS ticketing system to monitor incoming service desk tickets, track incidents, and troubleshoot issues
Performed remote assistance via TeamViewer to diagnose and resolve computer related issues
Kroger April 2013 — January 2022
Grocery Clerk / Backup Department Manager
Input stock orders on a daily basis
Took inventory for arrival of shipments to store
Assisted with customer needs in regards to the shopping floor